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Frequently asked questions

Here are some common questions about our company.

What products does your company offer?

Our company specializes in handcrafted artificial jewellery, including necklaces, earrings, and bracelets. We focus on quality and design to meet the diverse tastes of our customers.

How can I contact customer support?

You can reach our customer support team by emailing support@sparklejewels.com, calling +1 555-555-5556, or using the live chat on our website. Our dedicated team is available 24/7 to assist with any inquiries or issues.

We’re committed to providing prompt and effective solutions to ensure your satisfaction with every purchase.

What is your warranty policy?

We offer a 30-day return policy for all jewellery. Items must be in their original condition, unworn, and include the receipt or proof of purchase. Refunds are processed within 5-7 business days of receiving the returned item.